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ServicesYou can reach our service on the website around the clock and you will usually receive a response to your request within two working days. In line with our philosophy your privacy is our number 1 priority. Accordingly we designed our supportso that we do not store your personal data on the internet, only a username laid down by you as well as an associated password will be saved on the server as your access code for the purposes of software updates and information. From this access code no hacker can obtain information about you! Under these circumstances we ask for your understanding that, to comply with our high demand of data protection, contacting us is only possible via the contact form and not via free e-mail accounts. Customer registrationAs an owner of a Medistick we kindly ask you to register yourself. Only as a registered customer, you are entitled to receive software updates and to take advantage of our support services. In the event of a warranty case the registration is necessary for its settlement. Registration form, Fax.: +49 (0) 7661 932386 Update Service:You can only access the software update service via your Medistick software program and you have to legitimize yourself with your customer number and password. Order the Medistick newsletterHere you may register for receiving the newsletter – in our newsletter we will inform you on program innovations and interesting developments in healthcare: Newsletter Form - Unsubscribe to newsletter SupportThe most frequently asked questions about the program will be answered in the FAQs FAQ - frequently asked questions If you can not find an answer to your question in the FAQs, you can contact our support team via the enquiry form or via fax. We will reply to your enquiry within two working days: Enquiry, Fax.: +49 (0) 7661 932386 For questions regarding book-keeping please use the following form: Accounting form, Fax.: +49 (0) 7661 932386 In the event of a warranty case, please log it here: Warranty case, Fax.: +49 (0) 7661 932386 If you are a re-seller or multiple buyer (eg cardiac sports) and want to partner with Medistick, please contact us using this form. Re-seller Form Further information about our Medistick models:
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